The department is headed by a Manager. It is tasked with enhancing public awareness, and public relations, and fostering a good corporate image of NBRB. Specifically, it is mandated to:

  1. Enhance visibility and awareness of the NBRB;
  2. Advise on matters of communication, branding, corporate image, and crisis management;
  3. Manage media relations;
  4. Develop and implement communications plans and strategies;
  5. Coordinate all Corporate social responsibility events of the NBRB;
  6. Establish and maintain Stakeholder relations; and
  7. Produce publications and promotional materials of the board.